Making a Difference

A lift to an appointment, a regular phone call or help with the weekly shop can make everyday life easier. Hampton & Hampton Hill Voluntary Care helps older neighbours stay connected and independent. We also run Greenwood Community Centre, where local groups and charities bring people of all ages together.

Befriending contacts from April 2025 to March 2026

Volunteer car journeys from April 2025 to March 2026

Estimated visits to Greenwood Community Centre, July 2025 to July 2026, including repeat visits.

2,500–3,000

Estimated number of individual visitors to Greenwood Community Centre each year

For older neighbours who find it difficult to get out, regular calls, visits and practical help can make it easier to keep living independently. A volunteer driver can help someone get to an appointment or join a social outing. Shopping support can help someone carry on cooking the meals they choose.

By managing Greenwood Community Centre, Hampton & Hampton Hill Voluntary Care also makes space for local charities and community groups to offer activities and support close to home. That benefits people of all ages, from children and families coming to activities to older residents meeting friends or trying something new. Greenwood also gives our volunteers and outreach team a local base to organise support for people who may rarely be able to visit the centre themselves.

Hampton Fund owns Greenwood Community Centre and makes it available to Hampton & Hampton Hill Voluntary Care rent-free. Its grant funding has also supported key staff roles, helping us keep Greenwood open for community use and giving our outreach team a local base.

We’re grateful to the funders and local organisations that help Hampton & Hampton Hill Voluntary Care support older neighbours and keep Greenwood Community Centre available to the wider community.

  • Garfield Weston Foundation – contributed towards the core costs of running the charity and delivering our services.
  • The National Lottery Community Fund and City Bridge Foundation – supported our Volunteer & Services Manager role, helping us recruit and support volunteers and coordinate services for local neighbours.
  • Richmond Council – awarded Community Fund funding towards refurbishing the storeroom at Greenwood Community Centre.
  • Hampton Neighbourhood Association and Hampton Hill Association – contributed towards replacing the boiler at Greenwood Community Centre.
  • Age UK Richmond, the Francis Winham Trust and the Masonic Charitable Foundation – thank you for your funding support for our charity’s work.

When carrying heavy groceries became difficult, a volunteer helped one neighbour keep cooking her own meals. The weekly visit also gave her a chance to catch up with someone she looked forward to seeing.

After retirement and a decline in his health, one neighbour became increasingly isolated. Regular befriending visits and help from partner organisations gave him time to rebuild his confidence and reconnect with people locally.

Our volunteer drivers help older neighbours get to appointments and social activities when paying for a taxi regularly would be difficult. Hampton & Hampton Hill Voluntary Care also offers reduced room hire at Greenwood Community Centre to eligible charities and community groups, helping them provide activities and support locally.

£42,686 in estimated transport savings. From April 2025 to March 2026, neighbours saved an estimated £24,888 on volunteer car journeys and £17,798 on transport for group outings. We calculated these savings by subtracting passenger contributions from the estimated cost of equivalent taxi journeys.

Around 75% of bookings at Greenwood Community Centre benefit from subsidised room hire. Hampton & Hampton Hill Voluntary Care offers eligible charities and community groups discounts of 10% to 100%, helping them keep local activities and support affordable. An earlier calculation estimated the total value of these discounts at £28,099.

In our neighbours’ own words

“I recently lost my husband, while I was in hospital. Jane has been so helpful to me, I look forward to her visits as I have no family.”

A neighbour receiving befriending visits

“I like to chat in Italian with June, who telephones me”

A neighbour receiving telephone befriending

“Thank you so much for the handmade card and flowers – these came just at the right time as I have been having a tough time recently.”

A neighbour who received a welfare parcel

“I like going out to meet new people and learn a different skill so the Silver Club is good for that.”

A Silver Club participant

“I am housebound, however if I need to get to an appointment then Jo will take me. My family are in Scotland so she is a godsend to me. I enjoy our regular chats, and look forward to her coming.”

A neighbour receiving befriending visits

“Thank you so much for my birthday card – made so much more special as it was hand made and hand delivered”

A neighbour who received a birthday card

“Well organised and I enjoy meeting up with the members”

A Men’s Group participant